Information / FAQ
We’ve compiled an overview of some of the most frequently asked questions, so you can find the answer to some of your own questions.
Do you think there are any specific topics missing?
Let us know at the reception and we will make sure to continuously expand this page.
Convenient phone numbers.
Alarm 112
Police 114
Emergency medical service 7011 0707
Esbjerg Camping 7515 8822
Taxi 7514 4500
The card for the gate
Issued on arrival and valid at the entrance to the swimming pool, for washing and drying clothes in the laundry, and entering and exiting the campsite
Complaint option
If you have experienced something that does not live up to your expectations regarding a product, a booking or a stay at the campsite, you have the following options:
– Contact Esbjerg Camping as soon as possible with your complaint. When we receive a complaint about a product, a booking or a stay, we will process the complaint as soon as possible. Esbjerg Camping will decide whether we find that the complaint is justified, whether the goods received should be refunded/exchanged or whether compensation should be paid.
– If you wish to submit your complaint to an external body, you can contact the Center for Complaint Resolution.
– If you do not find a satisfactory solution to your complaint in dialogue with Ebeltoft Strand Camping or at the Center for Complaint Resolution, you can complain to the Consumer Complaints Board. The Consumer Complaints Board makes a legal decision in the case.
Read more about the public consumer complaints system:
House of Boards
Swimming pool
The pool is open from 28/5 – 2025 until the last weekend in August. The pool is open from 10.00 – 19.00. It is free to use our swimming pool.
Internet
There is internet throughout the campsite. The internet connection cannot be used to stream TV and movies, it can only be used to surf the internet
Laundry
There is a laundry on site. it costs 30 kr. per wash.
Arrival and departure
Arrival in cabins no earlier than 15:00 – departure no later than 10:00
Arrival at pitches at 14.00 – departure at the latest at 12.00, in low season settled at the latest at 12.00, departure can then take place no later than 14.00